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FAQ - Frequently Asked Questions
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Support Center
Shopping Apps
App Management
General
Shopping Apps
FAQ
Marketing Tools
App Design
App Management
Tracking & Analytics
Shipping, Payments, & Taxes
eCommerce Platform (ECP)
Registration & Login
In-Store solutions
General
Ship from Store
Click & Reserve
Click & Collect
Clienteling
FAQ - Frequently Asked Questions
Tutorials
Shopping Apps
Everything about Apps
FAQ
Extension Store
FAQ: General Data Protection Regulation (GDPR)
General Data Protection Regulation | Order Data Processing
What should I do if my changes won't show up?
Where can I find my Shopgate API/plugin credentials?
Is my Shopgate plugin connected properly?
How do I update my shop URL at Shopgate?
How do I provide Shopgate access to my shop backend & FTP server?
How do I change the language on my admin?
What should I do if new product info won't show in a search?
How do I start a product import manually?
How do I set up URLs for my mobile website?
See more
Marketing Tools
Push Opt-In
Shopping cart reminder via push
Push Notifications
Using advanced formatting in Notification Messages
“Inactive device reminders” via push
User Segmentation
Setting up Deal of the Day
Generating Shopgate QR codes
Setting up special offers for your customers
Providing App Deep Links
Personalization & Formatting of Push Notifications
Back In Stock Push Notification
See more
App Design
Unified Launch Screen
Using Page Widgets
Nested Category Filter: guiding your customers to the products they want
Adding a "More" menu entry
Styling adjustments (CSS)
See more
App Management
Sign up for a Google Play Console developer account
Enrolling in Apple Developer Program as an individual
Enroll as an Organization in the Apple Developer Program
Optimizing your app information for the app stores
Configuring Firebase for Push Notifications
How to preview your iOS app with Apple's TestFlight app
What happens after I submit the apps?
How to convert your Apple Developer Program from an Individual to an Organization account
See more
Tracking & Analytics
Setting up Firebase / Google Analytics
Using the Merchant Admin analytics dashboard
Firebase for Mobile Apps: Event Reference for Shopgate Apps
Google Analytics - Sample Applications
Google Tag Manager for mobile Apps
Facebook Analytics for Apps
AppsFlyer
See more
Shipping, Payments, & Taxes
PAYONE
Web Checkout
Apple Pay
Stripe
PayPal
PayPal PLUS
Braintree
Ingenico (Ogone)
Klarna Payments
SOFORT Banking
SIX Saferpay
Paymorrow
Setting up cash on delivery
Setting up your own invoice payment
Setting up direct debit payment
Your own prepayment
Payolution
Setting up additional fees and discounts of a payment
Managing your manual shipping rates
Configuring shipping rates via plugin API
Ship orders to a DHL Packstation
Tax rates, classes, & rules
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eCommerce Platform (ECP)
Magento 2
Magento
OXID
JTL Software
Shopify
Shopware
BigCommerce
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Registration & Login
Sign in with Apple
