Optimizing your app information for the app stores
In this article, you will find useful tips on how to present your apps in the best possible way in the Google Play Store and Apple App Store with the right information.
IMPORTANT: Please read the Google Play Developer Program Policy and the iOS App Store Review Guidelines before you upload your apps. Any violation of Google's or Apple's policies will result in your apps being rejected. Apps with explicitly erotic content, as well as icons, titles or descriptions showing sexual organs or sexual acts, are NOT tolerated by Shopgate.
Entering app information
- Log in to your Shopgate Admin.
- Go to Settings › App Stores.

- On the page that opens, you can enter the information for your iOS and Android apps. This information will later be displayed in the Apple App Store and the Google Play Store.
PLEASE NOTE: The fields Description, Short description and Keywords are required.
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Best practices
You can edit the app information at any time. Simply click the individual fields; content and changes are saved automatically. When you move your mouse over the individual text fields, a preview shows how and where the information will be displayed in the app stores.
iOS app
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App name |
✓ Choose a simple and descriptive name (ideally similar to your shop name). This increases the chance that your app is found quickly and specifically. |
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Display name |
This name appears under your app icon on the home screen of an iOS device. ✓ A maximum of 13 characters is allowed, and the last 3 to 5 characters may be cut off on the home screen. |
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Subtitle |
The subtitle is displayed below the app name in the App Store. ✓ You can add a subtitle that is shown together with the app name. This gives you another opportunity to describe your app in 30 characters. |
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Promotional text |
The promotional text appears above the app description in the App Store. ✓ Use this text (max. 170 characters) to share information with your customers, such as news about new products, features or limited-time promotions. Note: To set or update your promotional text, see: |
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Description |
✓ Put the most important information in the first 3 lines. The remaining lines are hidden behind "More". You have a maximum of 4,000 characters for the description. You need an app update to change the description! |
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Keywords |
Keywords are used to match the search terms entered in the app stores and search engines. So choose suitable keywords to make your app easy to find. ✓ Keep in mind that the field is limited to 100 characters. |
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Category |
Categories are used to match the search terms entered in the app stores and search engines. Choose suitable categories to make your apps easy to find. ✓ Your main category is displayed in the App Store, so make sure you choose the best category as your main category. |
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Year + your company |
Enter the current year as 4 digits and your shop name or company name. For example: 2015 My Awesome Shop This information is then displayed at the bottom of your app's detail page as follows: © 2015 My Awesome Shop |
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App URL |
Copy and enter the URL of your desktop shop. For example: http://www.myawesomeshop.com |
Android app
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App name |
✓ Choose a simple and descriptive name (as close as possible to your shop name). This increases the chance that your app is found quickly and specifically. A maximum of 30 characters is allowed. There are 2 options for choosing your app name: → If your shop name describes the products you sell, simply use your shop name as the app name. → If this is not the case, add 2 to 3 keywords after your shop name using a "-" sign. |
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Short description |
The short description is the first description potential users notice when they see your shop listed in the Google Play Store. ✓ The field is limited to 80 characters. |
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Description |
✓ Describe the most important information in the first 3 lines. The rest of the text is hidden behind "Read more". |
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Feature Image |
✓ The image must be 1024 x 500 pixels. |
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Content Rating |
Choose a rating for your app from these 3 options:
You can find help on this here. Please note that with the "High maturity" option, the Google Play Store may reject your app. |
That's it! You have now entered all the information for your iOS and Android app.