Support Hours
You can reach our Support weekdays from 9AM to 5PM CST/CDT.
Live Chat
Live chat is available in both the support center and the administrative area. Just look for the speech bubble at the bottom of the page:
You can contact us by mail at support@shopgate.com at any time. We will automatically create a support ticket from your request.
phone
You can reach us at (737)702-0668. Please have your customer number or account name ready so that we can assign your request.
Slack
Upon request and agreement, we also offer your developers or agencies technical support via Slack. Feel free to contact us if you require this service.