According to the General Data Protection Regulation (GDPR), companies that have personal data of their customers processed by subcontractors are obliged to conclude a corresponding contract for commissioned data processing with these service providers.
Shopgate provides all merchants with a contract for order data processing via Docusign for digital signature. You can find it under this LINK. First, enter your name and email address. Then the signing process starts, where you can enter your company and sign it. Once the process is complete, you can download the contract as a PDF.
If you have any questions, please contact support-de@shopgate.com.