If you're based in the US and need to update your payment method, please contact Shopgate support.
Shopgate supports Prepayment as a payment method. By setting up this option at Shopgate, you will be able to accept customer payments from the available marketplaces:
| Your Own Prepayment | |
| USA | No |
| UK | No |
| Germany | Yes |
| Austria | Yes |
| Switzerland | Yes |
| Poland | Yes |
| France | Yes |
IMPORTANT: This payment will be processed entirely by you.
In this article, you will find information to set up your own prepayment for your mobile website and apps.
To set up prepayment via PAYONE, please read this article.
To set up prepayment via Shopgate Payments, please read this article.
To set up your own prepayment, please complete the following steps:
- Log in to your Shopgate Admin page.
- Click Settings from the menu bar, then select Payment.
- Find the "Add payment method" section, search for "Prepayment", and select Prepayment under "Payment method."
IMPORTANT: If Prepayment via Shopgate is already pre-installed in your shop, please delete this payment by clicking on Config, then Delete. Then you'll be able to add your own prepayment method.
- In the pop-up window, enter your bank account information. The required information includes name of the Account holder, name of your bank, Country of the bank account, IBAN, and BIC numbers. Click Save to activate the Prepayment option.
Note: You can set all prepayment orders to free shipping, or to charge additional fees for all prepayment orders. To do so, slide the slider(s) to Yes. You will reveal more options under Free shipping or Additional charges.
That's it! Prepayment is now successfully set up as one of your payment methods.