If your changes are not visible (for example, imported products are not shown), please restart your shopping app. To do this, close the app completely and open it again.
If that doesn't change anything, your changes may have been cached. For this case, we offer a handy option that lets you clear your shop cache quickly and easily. This option is available for shops without a live connection to the shop system. For shop systems with a live connection (Shopify, Shopware 6), it is not shown.
- Log in to your Shopgate admin.
- In the menu bar, click Settings and then select Tools
- On the Tools page, click Clear Shop Cache and wait until the page has reloaded.
- Then restart your app. Your changes should now be shown.