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Common questions and simple solutions.
FAQ: General Data Protection Regulation (GDPR)
What should I do if my changes won't show up?
How do I find my shop alias at Shopgate?
How do I remove my mobile website from Google indexing?
How do I select a transaction type?
What happens after I submit the apps?
How do I know what Shopgate app version I'm using?
How do I find the URL Key of a mobile page?
How do I use the link wizard?
How do I upgrade my SSL library to support TLS 1.2?
How does Shopgate avoid duplicate content?
Where can I find my Shopgate API/plugin credentials?
How do I clear my shop cache?
How do I modify codes in my shop backend?
How do I access my mobile website?
Is my Shopgate plugin connected properly?
How do I troubleshoot missing and outdated products?
How do I update my shop URL at Shopgate?
How do I provide Shopgate access to my shop backend & FTP server?
What are the errors I'm encountering in my product import?
How do I request an update for a customized Shopgate plugin?
How do I change the language on my admin?
What should I do if new product info won't show in a search?
How do I manage my contract and invoices options?
How does Shopgate import my products & categories?
How do I start a product import manually?
How do I request an app update?
How do I set up a minimum order value?
How do I set up URLs for my mobile website?