FAQ

Common questions and simple solutions.

How do I find my shop alias at Shopgate?

A shop alias is automatically generated and assigned to your shop when you register with Shopgate. Your shop alias is used to create the URL of your mobile website like this:

http://your-shop-alias.shopgate.com


Follow the steps here to find your Shopgate alias:

  1. Log in to your Shopgate Admin page.
  2. Click Settings from the menu bar, then select Mobile Website.
  3. Leave Custom Domain to OFF and you'll see your Shopgate Alias highlighted with a blue dash line.

Shop-Alias.png

If you would like to change your Shopgate Alias, simply click on it to edit and click the blue checkmark to save.

 

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