Shipping, Payments + Taxes

Manage shipping, payment methods, and taxes.


If you're based in the US and need to update your payment method, please contact Shopgate support.

Understanding Barzahlen

Barzahlen is a convenient and secure prepayment for your mobile shop. Your customers can purchase anything from your apps and mobile website without a card or an online payment account. After a customer has clicked "Buy," a unique barcode will be generated for paying at a nearby partner facility such as:

This process is explained in How do my customers pay with Barzahlen?.

For more details about services at Barzahlen, please visit their website.

Adding Barzahlen as a payment provider

Collecting necessary information

To connect your Barzahlen account at Shopgate, you will need the following credentials and configuration details. Please collect these before you proceed.

Account Info Description
Shop ID / Division ID This is your Barzahlen Division ID (for new accounts) or Shop ID (if you registered before August 1, 2015).
Payment Key This is your Barzahlen Payment Key, provided by Barzahlen.
Notification Key This is your Barzahlen Notification Key, provided by Barzahlen.
Notification URL This is a unique URL provided by Shopgate. You will need this URL to get real-time order status from Shopgate. (Explained in Setting up Barzahlen at Shopgate.)

To locate your Barzahlen account details mentioned above, please read where can I find the required information?  

Setting up Barzahlen at Shopgate

To set up Barzahlen as a credit card payment method, please complete the following steps:

  1. Log in to your Shopgate Admin page.
  2. Click Settings from the menu bar, then select Payment.

  3. Find the "Add payment method" section, start typing "Barzahlen", and select it when it appears.

  4. In the pop-up window, enter your Barzahlen account information. Copy the unique Notification URL generated for your account and enter it in Setting up a division for Shopgate connection.

  5. Set up additional charges if necessary and click Save.

Barzahlen is now successfully set up as your prepayment.

Finding the required information

To find the information required above, please log on to Barzahlen and navigate to Settings > Divisions. There you can find your Shop ID (now called "Division ID"), Payment Key, and Notification Key.

IMPORTANT: If you have registered your Barzahlen account before August 1, 2015, please click here to login. Navigate to Einstellungen > Shops and click on your shop to reveal the following details.


Setting up a division for Shopgate order update

To receive real-time update about your order status, please set up a new division in your Barzahlen account. Follow the steps here:

  1. Log in to your Barzahlen account. Navigate to Settings > Divisions, and click Add new division.
  2. In the new division, enter the same Division Title and URL as your main shop. In the field labeled "Notification URL," paste the URL you copied from Chapter 2.2. Click Save.

Now you have successfully set up the notification division for Shopgate integration.


Frequently Asked Questions

How do my customers pay with Barzahlen?

Paying an order with Barzahlen service is as easy as 1, 2, 3:

Step 1:

Select to generate a code and send it to you via SMS, or print the statement in a pdf file.

IMPORTANT: SMS function only works in the apps.

Step 2:

Click Partnerfilialen in Ihrer Nahe to show all the participating partner facilities near you. Simply go to any of the facilities, pay the amount states here using cash, and show the SMS code or the printed payment statement to the cashier.

Step 3:

You have paid successfully. Now your order will be shipped.


When should my customers pay for their order?

Your customers have up to 14 days since their order date to pay for their order. The expiration date for this payment is printed on the payment statement mentioned above.


Why couldn't I receive a code via SMS?

Receiving a code via SMS function only works if you are using the apps. Please advise your customers to download your apps to take advantage of this convienet service.


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