Check plugin version
Before updating your Shopgate plugin to a newer version, make sure to check if your shop uses a customized version of the Shopgate plugin. If this is the case, a generic plugin update will not work for your shop.
You are using a customized version if any of the following is true:
- You have contacted Shopgate for making a third party plugin to work in your mobile shop.
- You have asked Shopgate to add a special feature or function.
- Shopgate has sent you an adapted version of plugin via email.
- The plugin file you installed has "adaption" in the name.
Submit an update request
Please submit a request via this form every time before updating your Shopgate plugin.