Previewing my apps

We know how important it is to preview your apps before they are handed out to your customers. That's why we're providing an easy way for you to download your apps for preview.

 

Topics covered in this article:

  1. Previewing the iOS app
  2. Previewing the Android app
  3. Frequently Asked Questions (FAQ)

 

1. Previewing the iOS app

To download an iOS preview app, log in to your Shopgate Admin page and navigate to Preview mobile shop.

1. Find the iPhone/iPad app section, and click on Install Preview App button.
Note: You cannot install a preview app if the app status is "not compiled". What should I do?
2. A pop-up will open. Enter your email address, click Send, then open the link in the email on your iPhone or iPad. Or click on Show QR Code to scan a code directly from your iOS device.
3. The download page will look like this. Click on iOS tab, and click Install Preview App.
4. When asked, click Install to continue.
5. Now a preview version of your app should start to download. Check on your device's desktop to see the progress.
6. After the app has been installed, go to your device's Settings > General > Device Management. Click on Shopgate and trust Shopgate as a developer.

That's it! Now you can preview your app on your iOS devices. 

 

2. Previewing the Android app

To download an Android preview app, log in to your Shopgate Admin page and navigate to Integration > Test mobile shop.

1. Find the Android App section, and click on Install Preview App button.
Note: You cannot install a preview app if the app status is "not compiled". What should I do?
2. A pop-up will open. Enter your email address, click Send, then open the link in the email on your Android phone or tablet. Or click on Show QR Code to scan a code directly from your Android device.

That's it! Now a preview version of your app should start to download.

If you experience any issue downloading an Android preview app, please contact support@shopgate.com. We can send your app in an email manually.

 

3. Frequently Asked Questions (FAQ)

3.1 Is my preview app compiled?

To check if your preview app has been compiled, follow the steps here:

  1. Log in to your Shopgate Admin page.
  2. Navigate to Integration > Test mobile shop.
  3. Scroll down to see the iOS app and Android app sections. Your preview app status is shown here.

 

3.2 My preview app is "not compiled". What should I do?

You cannot install a preview app if the app status is "not compiled".

To trigger the compiling process, go to "Design > Logos" page, and update your loading screen. You will be able to download a preview app after the compiling process is finished.

 

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