Shipping, Payments + Taxes

Manage shipping, payment methods, and taxes.

Chase Paymentech

If you're based in the US and need to update your payment method, please contact Shopgate support.

Accept credit card payments in the USA, UK, and Germany with Chase Paymentech. For instructions in German, read Chase Paymentech einrichten.

Register a Merchant Account

To start using Chase Paymentech at Shopgate, you need to register for a Merchant Account at the Chase Paymentech website. Please follow the steps here:

 US merchants

  1. Go to the Chase Paymentech website and click Apply.
  2. Fill out the registration form and click Submit Your Information.

 UK merchants

  1. Go to the Chase Paymentech website and select Europe. Click Contact Us on top.
  2. Fill out the registration form and click Submit Your Information.

 German merchants

  1. Go to the Chase Paymentech website and select Germany. Click Kontaktieren Sie uns on top.
  2. Fill out the registration form and click Nachricht versenden.


Collect information

To connect your Chase Paymentech account at Shopgate, you will need the following credentials and configuration details. Please collect these before you proceed.

  1. On the Chase Paymentech homepage, click Merchant Login at the top.
  2. Choose Orbital Virtual Terminal → Go.
  3. Log in to your account.
Account Info Description
Merchant ID

This is your Chase Paymentech account ID. It is listed on the Orbital Virtual Terminal homepage.

Username & Password

This is your Chase Paymentech username and password. After your merchant account has been confirmed, you should receive two separate emails containing the information about your username and password.

Server Name

Select your server name from the drop-down.

In general, merchant accounts registered in the U.S. should use "Tampa" as the Server Name. Other accounts (UK, Germany) should use "Salem" as the Server Name. If in doubt, confirm this information with your Chase Paymentech representative.

Transaction Type

You should be able to find this on NEW ORDER → Authorize.

Figure out your transaction type.
Supported credit card types

You should be able to find this on NEW ORDER → Authorize.


Set up Chase Paymentech

To set up Chase Paymentech as a credit card payment method, please complete the following steps:

  1. Log in to your Shopgate Admin and navigate to Settings → Payment.
  2. Find the Add payment method section and start typing "Chase Paymentech". Select Chase Paymentech under Credit Card from the list.
  3. Enter your Chase Paymentech account information in the pop-up window. Select the same credit card types configured in your Chase Paymentech account. Your account information will be validated automatically.
  4. Click Save.

That's it! Chase Paymentech is now successfully set up as your credit card payment provider.

  

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