FAQ

Common questions and simple solutions.

How do I know what Shopgate app version I'm using?

Learning if you are using Shopgate 5.0 is as easy as learning a few key identifiers.

A few years ago, Shopgate introduced its first native iOS app - a revolutionary app that enabled shoppers to browse through many mobile shops, all in one place. A year later, the first Shopgate native Android app was born. Ever since then, multiple teams at Shopgate have been striving to maintain and improve the apps.

Later, Shopgate released a major update called 5.0. Backend code structures and frontend layout designs have been completely overhauled. Most existing iOS and Android apps have been updated since then. Please note that apps which use the Catalog Scanner function are not updated to 5.0 due to a compatibility issue.

Am I using the latest Shopgate app?

You are using the latest Shopgate app (5.0), if you can answer yes to any of the questions below:

  • Can you can access categories in a Slide-Out Sidebar on the left?
  • Can you see a Barcode Scanner button on the right of your search bar?
  • Can you see Favorites listed as a menu point at the bottom?

App features (5.0 and earlier)

iOS App (Version 5.0)

The Shopgate iOS app 5.0 features a clean look and large product images.

A search bar is available on top of the homepage, right beneath the shop logo.

To the left of the search bar, there is a button to slide out a hidden sidebar on the left. Users of the app can browse the category list while staying on the homepage.

A barcode and QR code scanner is directly accessible to the right of the search bar. Users of the app can scan products of this shop.

"Favorites" is now listed in the bottom menu.

iOS App (Earlier Version)

The earlier version of the Shopgate iOS app features configurable Call-to-Action buttons on the homepage.

The shop logo spans the entire width of the screen, making a striking impression.

Shop info is listed as a menu point at the bottom of the homepage.

IMG_5472.png

Android App (Version 5.0)

The Shopgate Android app 5.0 features a clean look and large product images.

To the left of the search bar, a button is present to slide out a hidden sidebar on the left. Users of the app can browse the category list while staying on the homepage.

A barcode and QR code scanner is directly accessible to the right of the search bar. Users of the app can scan products of this shop.

A menu bar is now available on the bottom of the homepage.

Android App (Earlier Version)

The earlier version of the Shopgate Android app features configurable Call-to-Action buttons on the homepage.

The shopping cart icon shows on top of the homepage.

The shop logo spans the entire width of the screen, making a striking impression.

A search bar is available right beneath the shop logo.

Native Android menus are at the bottom of the app.

If you are not using the catalog scanner and you wish to update your app to 5.0, please contact us at support@shopgate.com.

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