Support Center

Changing shop name & public information


General information of your shop is auto-generated according to the info you provided at registration.

In this article, you will learn how to change the pre-filled shop name, desktop website URL, name of the shop contact person, and support phone number and email.

IMPORTANT: If you're looking to change your shop name (Shopgate alias) in your mobile URL, follow this instruction Customizing mobile URL (alias) within the Shopgate domain


To make changes to your shop name or other public information, follow the steps here:

  1. Log in to your Shopgate Admin page.

  2. Navigate to Settings > General.

  3. Here you can edit your shop name and public information. Click Save.

    IMPORTANT: Your desktop website URL, physical store address, support phone number & email, and social networks are displayed on your Shopgate mobile website and apps. Please take a minute to verify this information.

  4. That's it! Now you have successfully changed your shop name or other public information.


To set up or make changes to other general information about your shop, read