Shipping, Payments + Taxes

Manage shipping, payment methods, and taxes.

Manual shipping rates

Add a manual shipping rate

  1. Log in to your Shopgate Admin and navigate to Settings → Shipping.
  2. Click on the drop-down labeled +Add a rate and choose a shipping method. There are two types of shipping rates are provided: automated rates and manual rates. For automated rates, please refer to the individual articles for FedEx, UPS, US Postal Service, or Shopgate-Plugin.
  3. Choose a rate from the Manual rates list. The pop-up window shown below will open.
  4. Configure the shipping rate to suit your needs. Click Save at the end of the window. Continue reading below for detailed explanations on the configuration options.

 

Configure shipping options

Name & Description

Shipping title This is the name of the shipping rate that will be displayed in your mobile shop.
Internal name This is the name of the shipping rate that will be displayed for your own info. This name will not be visible to your customers.
Description This description will be shown to your customers in your mobile shop.

 

Shipping Costs

Free shipping on all orders

Check this box if you want to offer free shipping on all orders placed in your mobile shop. Leave it unchecked to continue setting your shipping costs below.

Free shipping on all orders over... Customers will get free shipping when they order products for more than the amount you specify.
Additional shipping costs per article

Set an additional shipping cost for each product. This is easy:

the total shipping costs =

basic shipping cost + (additional shipping costs per article times the number of products) + additional shipping costs set in product (if applicable).

Set a basic cost for all orders Choose $ to set shipping with the exact dollar amount. Choose % to calculate shipping costs based on the dollar amount of the entire order.
Maximum shipping costs Set maximum shipping costs for all orders.
All shipping costs are Set this option to net if you charge taxes on shipping costs. Otherwise, set it to gross.
Maximum weight threshold Set a maximum weight for all orders. Leave it blank to ignore this function.
Minimum weight threshold Set a minimum weight for all orders. Leave it blank to ignore this function.


Additional Options

Show free shipping notification If you have set a free shipping threshold, and you have checked this box, your customers will see a note saying how much more they need to spend in order to get free shipping.
Ignore in-product-set shipping If you have set shipping costs to individual products, check here to ignore these shipping costs.
Always include additional item costs and exclude other costs When enabled, basic shipping cost is ignored.
Split the package if it weighs more than... Enter a threshold number in lbs (or weight unit displayed) here to split an order into separate packages.

 

Charge additional costs based on weight

Here you can configure additional shipping costs on top of the basic shipping cost you set above. In the example in the screenshot above, the shipping costs will be:

  • Base cost, for orders that weigh between 0 - 5 lbs.
  • Base cost + $5, for orders that weigh between 5 - 10 lbs.
  • Base cost + $10, for orders that weigh between 10 - 15 lbs.
  • Base cost + $15, for orders that weigh above 15 lbs.



Charge additional costs based on order amount

Here you can configure additional shipping costs on top of the basic shipping cost set above. In the example above, the shipping costs will be:

  • Base cost, for orders that cost between $0 - $50.
  • Base cost + $5, for orders that cost between $51 -$75.
  • Base cost + $8, for orders that cost between $76 - $ 100.
  • Base cost + $15, for orders that cost more than $100.


In the Delivery countries option, choose all the countries and regions your shipping rate applies to. Click on the tabs to go to other continents.

That's it! You have successfully set up a manual shipping rate for your mobile shop. Repeat the process to add another rate if desired.

 

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