Shopgate supports Cash on delivery as a supported payment method.
In this article, you will find everything you need to set up "cash on delivery" as a payment method for your mobile website and apps.
Topics covered in this article:
- Getting started
- Setting up cash on delivery at Shopgate
- Frequently Asked Questions (FAQ)
1. Getting started
1.1 Supported countries
By setting up cash on delivery at Shopgate, you will be able to accept payments from these available marketplaces:
|Cash on delivery|
1.2 Collecting necessary information
Please prepare the following information before you set up "cash on delivery" as a payment at Shopgate.
|Shipping service fee||
If the shipping service you use will charge the recipient a service fee for each package delivered, please enter it here.
IMPORTANT: This fee will be collected by the delivery personnel and will NOT be reflected on the order confirmation.
To set up additional charges or discounts, read Understanding additional fees of a payment
2. Setting up "cash on delivery" at Shopgate
To set up "cash on delivery" as a payment method, please complete the following steps:
- Log in to your Shopgate Admin page.
- Click on Settings from the menu bar, then select Payment.
- Find Add payment method section, start typing cash on delivery, and select cash on delivery under Payment method.
- In the pop-up window, configure the settings and click Save.
That's it! Cash on delivery is now successfully set up as one of your payment methods.
3. Frequently Asked Questions
3.1 Where should I enter the postal service charges, "shipping service fee" or "additional charges"?
This depends on how you pay your postman.
If your contract with the postal service requires that you pay the service charges separately, you should enter the charge-per-order in additional charges.
If your postman charges your customers a service fee upon delivering a package, please enter this fee in Shipping service fee.
In both cases, your customer will need to pay for the postal service charge. The only difference is that the Shipping service fee will NOT be reflected on the order confirmation.