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Setting up automated shipping rates via FedEx


In this article, you will find out how to set up automated shipping rate via FedEx in your Shopgate mobile shop.

Topics covered in this article:

  1. Adding FedEx shipping rate
  2. Configuring the shipping options


1. Adding FedEx shipping rate

  1. Log in to your Shopgate Admin page.

  2. Click on Settings from the menu bar, then select Shipping.

  3. Click on the drop-down "+Add a rate", and choose FedEx. To add a manual shipping rate, read this article Setting up manual shipping rates.

  4. A configuration window will pop up. Configure your FedEx shipping rate as you like. Click Save at the end of the window. For detailed explanations on the configuration options, please read the next chapter.


2. Configuring the shipping options

2.1 Name & Description


Shipping Title This is the name of the shipping rate that will be displayed in your mobile shop.
Internal name This is the name of the shipping rate that will be displayed for your own info. This name will not be visible to your customers.
Description This description will be shown to your customers in your mobile shop.


2.2 Package details

Packaging type Choose the package type (FedEx or your own).
Destination type Choose between "Residential" and "Commercial" destinations.
Drop-off type Choose the drop-off type.


Select all FedEx services that apply.
Ship from address Enter the address of your warehouse where your products are shipped. If left blank, shipping costs and taxes will be calculated from the address on your contract.



2.3 Set package limits


Maximum weight Set a maximum weight for all orders. Leave it blank to ignore this function.
Set package limits Turn this to ON to set a limit in length, width, and height for packages. Set if to OFF to ignore this function.


2.4 Tax


Tax Set this option to net if you charge taxes on shipping costs. Otherwise, set it to gross.


2.5 Your FedEx account


Enter your FedEx account credentials here to use your FedEx tax configurations in your mobile shop.


2.6 Additional options


Ignore in product set shipping If you have set shipping costs to individual products, check here to ignore these shipping costs.
Always include additional item costs and exclude other costs When enabled, basic shipping cost is ignored.
Free shipping on all orders over... Customers will get free shipping when they order products for more than this amount.
Additional shipping costs Set an additional shipping cost for each order. This means, the total shipping costs = basic shipping cost + additional shipping cost + additional shipping costs set in product (if applicable)
Show free shipping notification If you have set a free shipping threshold, and you have checked this box, your customers will see a note saying how much more do they need to add to cart in order to get free shipping.


2.7 Delivery countries


Delivery countries Choose all the countries and regions this shipping rate applies to. Click on the tabs to go to another continent.


That's it! Now you have successfully set up your automated FedEx rate for your mobile shop. Continue to add another rate if desired.