Shipping, Payments + Taxes

Manage shipping, payment methods, and taxes.

FedEx automated shipping rates

Learn how to set up automated shipping rate via FedEx for your Shopgate mobile app and website.

Add a FedEx shipping rate

  1. Log in to your Shopgate Admin and navigate to Settings → Shipping.
  2. Click on the drop-down labeled +Add a rate and choose FedEx. To add a manual shipping rate, read this article.
  3. A configuration window will pop up. Configure your FedEx shipping rate as you like. Click Save at the end of the window. For detailed explanations on the configuration options, please read on.

Configure shipping options

Name & Description

Shipping Title This is the name of the shipping rate that will be displayed in your mobile shop.
Internal name This is the name of the shipping rate that will be displayed for your own info. This name will not be visible to your customers.
Description This description will be shown to your customers in your mobile shop.

Package details

Packaging type Choose the package type (FedEx or your own).
Destination type Choose between Residential and Commercial destinations.
Drop-off type Choose the drop-off type.


Select all FedEx services that apply.
Ship-from address Enter the address of your warehouse where your products are shipped. If left blank, shipping costs and taxes will be calculated from the address on your contract.

Set package limits

Maximum weight Set a maximum weight for all orders. Leave it blank to ignore this function.
Set package limits Turn this to ON to set a limit in length, width, and height for packages. Set it to OFF to ignore this function.


Tax Set this option to net if you charge taxes on shipping costs. Otherwise, set it to gross.

Your FedEx account

Enter your FedEx account credentials here to use your FedEx tax configurations in your mobile shop.

Additional options

Ignore in product set shipping If you have set shipping costs to individual products, check here to ignore these shipping costs.
Always include additional item costs and exclude other costs When enabled, basic shipping cost is ignored.
Free shipping on all orders over... Customers will get free shipping when they order products for more than this amount.
Additional shipping costs

Set an additional shipping cost for each order. Put quite simply:

the total shipping costs =

basic shipping cost + additional shipping cost + additional shipping costs set in product (if applicable)

Show free shipping notification If you have set a free shipping threshold, and you have checked this box, your customers will see a note saying how much more they need to add to their cart in order to get free shipping.

Delivery countries

Delivery countries Choose all the countries and regions this shipping rate applies to. Click on the tabs to go to another continent.

That's it! You have successfully set up your automated FedEx rate for your mobile shop. Continue to add another rate if desired.


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