Shipping, Payments + Taxes

Manage shipping, payment methods, and taxes.


If you're based in the US and need to update your payment method, please contact Shopgate support.

By setting up your Realex account at Shopgate, you will be able to accept the following types of payment from the available marketplaces:

  Credit Card
UK Yes
Germany Yes
Austria Yes
Switzerland Yes
Poland Yes
France Yes

In this article, you will find everything you need to set up Realex as a credit card payment method for your mobile website and apps.

How do I set up Realex at Shopgate?

To set up Realex as a credit card payment provider, please complete the following steps:

  1. Log in to your Shopgate Admin page.
  2. Click Settings from the menu bar, then select Payment.
  3. Find the "Add payment method" section, search for "Realex", and select it from the drop-down list.
  4. In the pop-up window, enter your Realex account information, select the same credit card types configured in your Realex account, and click Save. Your account information will be validated automatically. For more assistance, please read Where can I find the required information?.

That's it! Realex is now successfully set up as your credit card payment provider.

What information is needed?

  • Merchant ID
  • Sub-account
  • Sub-account (AMEX)
  • Shared secret
  • Transaction Type
  • Choose whether or not you want to use 3DSecure
  • If 3DSecure is enabled, decide if you want to require Liability Shift
  • Supported credit card types

Where can I find the required information?

To find the required information, please log in to your Realex account.

Merchant ID, Sub-account You should be able to find these in your Realex account.
Sub-account (AMEX) If you would like to proceed with AMEX, please enter your AMEX sub-account info here. We will use AMEX for your customer's payments automatically.
Shared secret You should be able to find this in your Realex account.
Transaction Type

Choose between Authorize Only and Authorize and Capture.

For more information, please read How do I select a transaction type?

3DSecure Choose Yes if you want your Shopgate payments to use 3D Secure option.
Require Liability Shift

If your 3D Secure option is enabled, please let us know if you want to require liability shift in the payments.

If you are not sure about this option, please confirm with Realex first.

Supported credit card types Please select the same credit card types that are configured in your Realex shop backend.


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